Services
Services are what clients pick when booking - name, duration, price, and who on your team performs it. Without at least one active service, clients can't book anything.
01Adding a service
Click "+ New service" and enter a name, an optional description, duration (5-480 minutes), price, and status. A service must be "Active" (not "Draft") for clients to see it when booking.
02"Class-only"
This marks a service as offered exclusively through group classes - clients never see it as a regular one-on-one appointment, only as an open group class session when you schedule one.
03Who performs it
For each service, you choose which team members offer it. For any of them, you can set a price override - leave it blank to use the service's base price. Handy when, say, a senior stylist charges more for the same service.
04Calendar color
Pick one of the preset colors so this service's appointments and group classes stand out with their own color in Calendar. Optional - a service with no color chosen uses the default status-based color.
05Self-cancellation
The "Allow customers to cancel this booking themselves" toggle - when it's off, a client can't cancel this service's appointments themselves (not via the manage-booking link, not via the client portal), no matter how far in advance they try. Useful for a service you don't want cancelled last-minute, e.g. a non-refundable class. On by default for every new service.
This is separate from the "Free cancellation window" in Settings, which controls HOW CLOSE to an appointment a client can still cancel it - this toggle controls WHETHER they can at all, regardless of timing. See the Settings guide.
06Deleting a service
Services can be permanently deleted. Deleting one doesn't affect past appointments - the name and price are saved on the appointment itself at booking time, so your history stays intact.
07Printable price list
The "Price list" link opens a separate, print/PDF-ready page - every active service, its price, and any per-team-member price overrides.
The printable price list is always in Serbian, regardless of your account's language setting - it's a separate, simple page that doesn't currently follow the language setting.
Stuck, or something isn't working the way it should? Reach out, happy to help:
info@book-swift.com