Help Center
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BookSwift · Support

Login & Home

BookSwift is your appointment-booking system. This guide covers how to log in, what you see on the home page, and how navigation is organized - before you move on to the calendar, services, and team guides.

01Logging in

When we set up your BookSwift account (or you sign up yourself through our signup page), you get an email with a link to set your password, valid for 7 days. After that you log in with your username and password at your BookSwift admin link.

If you get the password wrong 5 times in a row, the account locks for 15 minutes for security. Wait and try again.

There's currently no self-service "forgot password" reset - if you've completely forgotten it and can't log in, email us at info@book-swift.com and we'll help sort it out.

02The home page (dashboard)

After logging in, the first page you see is Home - four numbers at the top (this week's revenue, today's appointment count, this week's appointment count, and your active service count), a list of today's appointments, and - while you're still setting up - a short checklist of what's left to do (e.g. add a service or a logo). You can dismiss that checklist; dismissing it on one device/browser doesn't dismiss it everywhere, it'll reappear until you've actually added a service.

03Navigation

The menu (sidebar on desktop, bottom bar on mobile) has seven sections:

The logout button is at the bottom of the menu. For details on each section, see the other guides in the Help Center - or type a question into the help widget (the chat bubble in the bottom-right corner of your dashboard), which answers common questions instantly without waiting on an email.

Stuck, or something isn't working the way it should? Reach out, happy to help:

info@book-swift.com